Shipping policy

Thank you for shopping at AINIWU. We strive to deliver your carefully selected fashion items to you as quickly and reliably as possible. This policy outlines our general shipping practices. Please note that shipping costs, delivery timelines, and available options are calculated dynamically at checkout based on your delivery address, order contents, and the selected service level.

1. Order Processing

All orders are processed within 1-3 business days (Monday through Friday, excluding holidays) after payment is confirmed. You will receive an order confirmation email once your order is placed, and a shipping confirmation email with tracking information once your order has been dispatched from our warehouse.

2. Shipping Destinations & Carriers

We currently ship within the United States and to select international destinations. Our primary carriers include USPS, FedEx, and UPS. The available carriers and service options will be presented to you during checkout based on your location.

3. Shipping Methods & Estimated Delivery Times

We offer a range of standard and expedited shipping options to suit your needs. The following are general estimates for contiguous U.S. orders once shipped:

Standard Shipping: Typically 5-10 business days in transit.

Expedited Shipping: Typically 2-5 business days in transit.

Express Shipping: Typically 1-3 business days in transit.

Please note: These are estimates only. Transit times may vary based on carrier service conditions, destination remoteness, weather, and holidays. Deliveries to Alaska, Hawaii, U.S. territories, and international addresses will have longer estimated delivery windows. Your final, order-specific delivery estimate will be clearly displayed before you complete your purchase.

4. Shipping Costs

Shipping costs are calculated in real-time based on:

Your shipping address.

The total weight and dimensions of your order.

The shipping speed you select.

You will see the exact shipping charge for your order on the checkout page before you are asked to submit payment. We may occasionally offer free standard shipping promotions, which will be announced on our website or via marketing communications.

5. Order Tracking & Delivery

Once your order ships, you will receive a tracking number via email. You can use this number on the carrier's website to monitor your package's progress.

Delivery Issues: It is the customer's responsibility to ensure the shipping address provided is accurate and complete. We are not liable for packages lost, delayed, or misdelivered due to an incorrect address. If your tracking information indicates a delivered status but you have not received your package, please first check with neighbors and your local postal carrier. Then, contact us at assistance@ainiwu.com for assistance.

6. International Shipping

For orders shipped outside the United States:

Customs & Duties: International customers are responsible for all applicable customs duties, taxes, and import fees levied by the destination country. These charges are not included in the item price or our shipping cost and are the responsibility of the recipient. We cannot predict or control these fees.

Shipping Times: International delivery times vary significantly by country and can take 10-30 business days or more after dispatch, depending on customs processing.

7. Changes & Updates

We reserve the right to update this Shipping Policy at any time. Any changes will be effective immediately upon posting to this page.

8. Contact Us

For any questions regarding shipping, your order status, or delivery, please contact our customer service team at:

Email: assistance@ainiwu.com
Phone: +1 318-545-6266
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (Mountain Time)